Some notification emails relating to RFQs are not being sent

Incident Report for Felix

Resolved

This incident has been resolved.
Posted Feb 21, 2023 - 15:55 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 21, 2023 - 11:46 AEST

Update

Further investigation confirms only email notifications relating to RFQ. The Engineering team is working on remediation.
Posted Feb 21, 2023 - 10:08 AEST

Identified

Our internal monitoring system had alerted us that a number of notification emails are not being sent. A probable cause had been identified and the Engineering team is currently working to resolve this issue.
Posted Feb 21, 2023 - 09:51 AEST
This incident affected: Notifications.