Resolved -
The incident has now been resolved and access to the login pages fully restored.
May 29, 20:22 AEST
Monitoring -
We have implemented the necessary fix, and the team is now monitoring the situation.
May 29, 10:27 AEST
Investigating -
We are aware of new reports regarding intermittent issues with logging in to our application. Our team is actively investigating the matter to identify and resolve the problem.
May 29, 09:43 AEST
Monitoring -
A fix has been implemented and our team is monitoring the situation.
May 29, 08:46 AEST
Identified -
We have determined that the intermittent access issue on our login page is a result of an incorrect production environment configuration, and we are currently in the process of implementing the necessary fix.
May 29, 08:43 AEST
Investigating -
We are currently experiencing intermittent access issues with our login page, and our team is actively working to resolve the problem.
May 29, 08:34 AEST