Identified - We have identified the issue with a third party provider and are actively working with them to resolve.
For current customers with reoccurring payments, no further action is required from you at this stage. For new customers or those refreshing their payment details, please utilise direct debit and reach out to your account manager for further information as required.
Apr 22, 2025 - 14:06 AEST
For current customers with reoccurring payments, no further action is required from you at this stage. For new customers or those refreshing their payment details, please utilise direct debit and reach out to your account manager for further information as required.
Apr 22, 2025 - 14:06 AEST
Investigating - We are currently investigating an issue where credit card payments are not processing correctly for Marketplace vendors, impacting their ability to subscribe or renew. Please reach out to your account manager for support in the interim.
Apr 22, 2025 - 12:56 AEST
Apr 22, 2025 - 12:56 AEST
Web Platform
?
Degraded Performance
Contractor Portal
Operational
Vendor Portal
Degraded Performance
Notifications
?
Operational
Web API
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.